Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Admission & Discharge

PRE-ADMISSION/ADMISSION PROCEDURE
Other than emergency cases, appointments for admission are made during your visit to the Consultant's Clinic.

Admissions Suite
You are encouraged to do pre-admission at least 48 hours prior to your admission, at the Admissions Suite. During this process, you will be given the personal attention of the Admissions Clerk on what to bring/not to bring, on your bed reservation, estimated total hospitalization cost, deposit requirements and any pertinent matter that will save time on your actual admission.

You are required to be admitted at least a day before your surgery in order that the Anesthetist may assess you. On the day of admission, please proceed to the Admissions Suite for your registration and payment of deposit. If you need any laboratory tests or investigative procedures to be done, this can sometimes be carried out before you go to the ward. After you have registered, our staff will escort you to your room.

Deposit
All admissions require an initial deposit. (Please refer to Charge Rates Section).
If the initial deposit becomes depleted before discharge, a further top-up deposit may be required.

What To Bring?
- Identity Card of Passport or Birth Certificate
- A Guarantor is required for all personal admissions. He/she must be financially secured between 21-55 years old. Identity Card or Passport needed.
- Employer's Letter of Guarantee for employees whose company has credit facility with KPJ Pasir Gudang Specialist Hospital.

Personal Belongings
- Comfortable clothing such as Pyjamas, dressing gown, 'Sarong'
- Non-slip Slippers
- Toiletries
- Bath and facial towels
- Some reading materials

Valuables and Excessive Cash
If you have such items on your admission, DO NOT KEEP them in your room. Please hand them over to a relative to bring them home or to the ward staff for safe-keeping.

If You Are Having Surgery

You are required to sign a Consent Form before the operation. If a blood transfusion is needed in the course of the operation, arrangements will have to be made with the Blood Bank, Laboratory Department, to have it replaced by suitable donors. If you are a member of a managed care organization, you are also required to sign a Consent form authorizing the Hospital to release medical information to the relevant organization for settlement of your inpatient bill.

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